Cases

Costumer Knowledge: User Experience

How to leverage user knowledge to improve the UX, optimize BUSINESS performance and maximize ROI. Partnership Enfoque Research.

Ambev: Brahma Freezer

In times of exponential obsolescence, a Disruptive Innovation active non-stop for 20 years. In 2015, 15 new Brahma Freezers were installed in Rio de Janeiro.

Banco Real: ATMs

Banco Real ABN AMRO was not efficiently communicating with its clients within all branches. Branch managers was rotated every year, with no solution to the problem. What to do?