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Costumer Knowledge: User Experience
How to leverage user knowledge to improve the UX, optimize BUSINESS performance and maximize ROI. Partnership Enfoque Research.
Research Partnership
Our User Behavior Investigations detect both declared and latent needs, using an Outside-In approach. Partnership with ENFOQUE Research.
Ambev: Brahma Freezer
In times of exponential obsolescence, a Disruptive Innovation active non-stop for 20 years. In 2015, 15 new Brahma Freezers were installed in Rio de Janeiro.
Banco Real: ATMs
Banco Real ABN AMRO was not efficiently communicating with its clients within all branches. Branch managers was rotated every year, with no solution to the problem. What to do?
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