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Costumer Knowledge: User Experience

by | 24 de September de 2019 | Uncategorized

Cases

Costumer Knowledge: User Experience
How to leverage user knowledge to improve the UX, optimize BUSINESS performance and maximize ROI. Partnership Enfoque Research.

Research Partnership

Our User Behavior Investigations detect both declared and latent needs, using an Outside-In approach. Partnership with ENFOQUE Research.
Ambev: Brahma Freezer

Ambev: Brahma Freezer

In times of exponential obsolescence, a Disruptive Innovation active non-stop for 20 years. In 2015, 15 new Brahma Freezers were installed in Rio de Janeiro.
Banco Real: ATMs

Banco Real: ATMs

Banco Real ABN AMRO was not efficiently communicating with its clients within all branches. Branch managers was rotated every year, with no solution to the problem. What to do?

Cases featuring
other competencies

Opportunity Mapping
Decision-Making Workshops
Incremental and Disruptive Innovations
Change Management and Agile Innovation Culture
Strategic Branding
Increased Retail Value and Performance
B-Compass Analytics: Prototyping and Metrics
Competitive and Sustainable Business Models
Training in Strategic Innovation

Consulting teams in the United States, Brazil and Portugal.

+55 21 99368 7792
bia@b-think.com

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